Privacy
Policy

Smiley Solution is a technology studio specializing in the development of SaaS products, premium websites, and digital automations. We work with startups, small businesses, and professionals who want to build meaningful digital products.

Our website is located at smileysolution.com and our primary contact email is krollkimdev@gmail.com.

We collect only the information necessary to respond to inquiries and improve our website:

• Contact information - name, email address, and phone number submitted through our contact or lead forms.
• Message content - the details you share when reaching out about a project or service inquiry.
• Technical data - anonymised usage data such as pages visited, browser type, and device information collected via cookies (see Section 4).

We do not collect payment information directly. Any payment processing is handled by third-party providers.

Information you provide is used solely for the following purposes:

• Responding to your inquiries and project requests.
• Scheduling discovery calls or meetings.
• Sending relevant follow-up communications (never unsolicited marketing).
• Improving the performance and content of our website.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Our website uses cookies and similar technologies to understand how visitors interact with the site and to improve the user experience.

• Essential cookies - required for basic site functionality.
• Analytics cookies - anonymised data used to understand traffic patterns and popular content (e.g. Google Analytics).

You can disable cookies through your browser settings at any time. Note that disabling cookies may affect certain features of the site.

The Smiley Solution website is hosted on Vercel, a secure cloud infrastructure platform. Data submitted through contact forms may be stored and processed using Firebase or MongoDB depending on the specific integration in use.

We take reasonable measures to protect your data from unauthorised access, including encrypted connections (HTTPS), access control, and secure data handling practices.

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We may use third-party tools to operate our website and business, including:

• Google Analytics - for anonymised website usage statistics.
• Calendly / Google Calendar - for scheduling discovery calls.
• WhatsApp Business - for direct client communication.

Each of these services operates under its own privacy policy. We encourage you to review them if you have concerns about how your data is handled by those platforms.

If you have any questions about this privacy policy, wish to access the information we hold about you, or would like to request its deletion, please contact us:

Email: krollkimdev@gmail.com

We will respond to all requests within 7 business days.